Click here to file a claim form.
Can I make a claim?
If you currently or previously owned or leased a Toyota or Lexus vehicle fitted with an Electronic Throttle Control System (ETCS), you are automatically included in the settlement and may be eligible to make a claim for $62.50 in cash. If your vehicle is one of the vehicles listed here, or if your vehicle is a Hybrid vehicle, you cannot claim for cash. However, all other owners of Toyota makes and models are eligible to claim for cash by clicking here.
Background to Settlement
Click here to read the Press Release. Please note that the settlement has been approved by the courts in Ontario, Quebec, Nova Scotia and Saskatchewan.
A number of Toyota owners have sued Toyota, alleging that their vehicles were affected by a defect that can cause unintended acceleration. The lawsuit was brought on behalf of hundreds of Canadian Toyota consumers. It has now been settled, meaning that the Toyota owners have accepted a package of benefits in exchange for discontinuing the lawsuit.
To see a list of vehicles covered by the Settlement Agreement click here.
The settlement includes:
• A Customer Support Program that will stand by the reliability of the vehicles by providing prospective coverage for repairs and
adjustments needed to correct defects in materials or workmanship in the vehicle's (i) engine control module; (ii) cruise control switch; (iii) accelerator pedal assembly; (iv) stop lamp switch; and (v) throttle body assembly, at no cost to the owner or lessee if any of those parts fail, break, or malfunction. The Customer Support Program will last for ten (10) years after the expiration of any existing warranty for each of the covered parts, subject to a maximum limit of 240,000 kilometres, except that each eligible vehicle will receive no less than three (3) years of coverage from the date of final settlement approval (regardless of when the underlying warranty expires and your vehicle's mileage);
• Free installation of a Brake Override System (BOS) to provide an added measure of confidence in the safety of Toyota vehicles;
• A cash payment of $62.50 for owners whose vehicles cannot be equipped with BOS or are not eligible to be equipped with BOS; and
• A Toyota-funded Automobile Safety and Education Program, which will make relevant US research available in Canada, and will fund five
scholarships at Canadian engineering schools totaling $600,000.
The settlement does not involve claims of personal injury or property damage. Click here to see the full version of the Settlement Agreement.
If you have any questions or concerns, you can call the Claims Administrator toll-free at: 1-855-823-0650. Services are provided in both French and English.
What are my options?
You have several options, outlined below:
How do I make a claim?
Complete a simple Claim Form, which you can find here. You can either submit the form by email or mail it to the address on the form.
How do I Opt Out?
You are no longer eligible to Opt Out as the deadline for completing and submitting an Opt Out Form (April 29, 2014) has passed.
I didn’t receive a notice about the settlement. Where can I find the notice?
Who is eligible to make a claim for $62.50 cash?
If your vehicle is listed below, you may be eligible to make a claim.
|Camry Solara (2AZ)||2002-2008|
|Camry Solara (except 2AZ)||2004-2008|
|Corolla (except 2ZZ)||2005-2008|
|Corolla Matrix (except 1ZZ 4WD, 2ZZ)||2005-2008|
|Tacoma (5VZ w/ETCS-i)||2003-2004|
|Tundra (except 5VZ)||2000-2006|
We will continue to update this site as information becomes available. Please review all information on this website carefully, as your rights could be affected even if you do not act.